West Bend Commercial Coffee Urn Highly-Polished Aluminum Features Automatic Temperature…
- Coffee Machine
- 55 cups
- 1500 watts
- Corded electric
- Better rated than 66%
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How it ranks among the 87 coffee machines we track
4.4★ across 259 Amazon ratings, Bayesian-smoothed toward the category average.
259 Amazon ratings, weighted on a log scale so huge counts don't drown everything.
Brand identity, imagery, description and spec coverage.
The ProductDome score is separate from the Amazon rating shown above: it combines the Bayesian-smoothed Amazon rating with evidence volume, tracked demand, and data quality across the 87 coffee machines we track - how the scorecard works · full coffee machines data report. Confidence: medium - useful but incomplete evidence.Last refreshed Jun 15, 2026. Data-computed, not a hands-on test. Compiled by the ProductDome Research Team.
Overview
The West Bend 13500 is a 55-cup polished aluminum coffee urn built for offices, churches, and events, brewing at roughly one cup per minute before switching to an automatic keep-warm mode with a serving light.
This is a large-batch urn rather than a household drip machine, with a no-drip spigot meant for filling cups directly or topping off serving carafes. Long-time users, several of them replacing an older West Bend after many years of service, describe it as dependable for weekly or event-based brewing rather than daily single-pot use.
- 55-cup polished aluminum urn
- About 1 cup per minute brew rate
- Automatic keep-warm mode with serving light
- NSF approved, includes cleaning brush and tool
Who it's for
Fits groups making coffee for dozens of people at once, like church fellowship halls or break rooms, who want a set-and-forget urn that holds temperature for hours. Not meant for a single household's daily pot.
What buyers say
From Amazon customer reviews.
Buyers using it for churches and offices consistently called out the brew speed and the hours-long keep-warm performance as reliable for serving large groups. A couple of longer-term owners flagged wear points: one had the base start leaking after about a year of daily use, and another found the plastic top's screw anchor gave out after nine months.
Strengths and trade-offs
Drawn from this product's published specifications.
- Brews 55 cups at about a cup a minute
- Keep-warm mode holds heat for hours after brewing
- No-drip spigot works for direct cup fills or topping off a server
Specifications
| Brand | West Bend |
|---|---|
| Model | 13500 |
| Dimensions & fit | |
| Item Weight | 1 pound |
| Item Dimensions D x W x H | 19 × 25 × 34 inches |
| Capacity & performance | |
| Capacity | 55 cups |
| Power & efficiency | |
| Wattage | 1500 watts |
| Power Source | Corded electric |
| Voltage | 120 volts |
| Construction & materials | |
| Material | Aluminum |
| Color | Silver |
| Exterior Finish | polished aluminum |
| Compatibility & installation | |
| Human Interface Input | Buttons |
| Smart Home Compatibility | Not Smart Home Compatible |
| Included components | |
| Unit Count | 1 |
| Included Components | Coffee Urn, Stem, Basket, Faucet |
| Warranty & support | |
| Warranty Description | 1 year |
| Other details | |
| Coffee Maker Type | Percolator |
| Coffee Input Type | Reusable Basket |
| Filter Type | Reusable |
| Number of Items | 1 |
| Is the item dishwasher safe | No |
| Style | Coffee Urn |
| Part Number | 13500 |
| Specific Uses For Product | Commercial or public settings |
| Item Type Name | Highly-Polished Aluminum Features Automatic Temperature Control Large Capacity with Quick Brewing Smooth Prep and Easy Clean Up NSF Approved |
| Recommended Uses For Product | Commercial or public settings |
| Operation Mode | Fully Automatic |
| Other Special Features of the Product | Manual |
How it compares
This product against the closest alternatives we track in coffee machines.
| Product | Amazon rating | Ratings | ProductDome score |
|---|---|---|---|
| West Bend Commercial Coffee Urn Highly-Polished Aluminum Features Automatic Temperature…This product | 4.4 / 5 | 259 | 4.1 / 5 |
| Keurig K-Cafe Special Edition Single Serve K-Cup Pod CoffeeKeurig | 4.7 / 5 | 8,700 | 4.7 / 5 |
| BUNN 52700 CSB2G Speed Brew Elite Coffee Maker GrayBunn | 4.6 / 5 | 4,000 | 4.6 / 5 |
| Elite Gourmet EHC-5055 Automatic 5-Cup Brew & Drip Coffee Maker with Pause N Serve…Elite Gourmet | 4.3 / 5 | 8,000 | 4.5 / 5 |
| Hamilton Beach One Press Programmable Dispensing Drip Coffee Maker with 12 Cup Internal…Hamilton Beach | 4.2 / 5 | 19,900 | 4.4 / 5 |
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Questions about the West Bend 13500
Common buyer questions answered straight from the product spec data - no fluff, no "it depends".
How fast does the West Bend 13500 brew?
About one cup per minute, filling the full 55-cup capacity in roughly 55 minutes per reviewer reports.
How long does it keep coffee hot?
Reviewers report it holds coffee at serving temperature for several hours after the brew cycle ends and the serving light comes on.
Is it meant for daily commercial use?
It's rated commercial and NSF approved, though at least one buyer using it daily for a full year reported a base leak developing, so heavy daily duty may wear parts over time.