US
NewAir

NewAir AI-100R Bullet Countertop Ice Maker 28 lb

  • Material Type: Stainless Steel
  • Refrigerant: R600a
  • Wattage: 115 watts
  • Warranty Description: 1 year

Last refreshed Jun 12, 2026 · Based on the Amazon listing and published specifications, not hands-on testing.

Our verdict

A fast, high-output countertop ice maker that pleases most buyers day to day, but with enough failure reports to make an extended warranty worth considering.

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ASIN: B0017Y3GGIModel: AI-100Category: Ice Makers

Overview

A 28 lb per day countertop ice maker that produces small, medium, or large bullet-shaped ice at the push of a button, with an insulated storage bin and BPA-free construction, built for steady entertaining or off-grid use rather than built-in freezer duty.

Reliability reports diverge sharply here. Several long-time owners describe years of steady use, including one buyer who ran it through a week of 60 to 80 daily visitors, while others report failures within months, sometimes just after the manufacturer warranty ends. One owner successfully used it off-grid in a horse trailer, which points to genuine portability, but the same review credits letting the unit sit upright for 24 hours before first use.

  • 28 lb per day ice production
  • Small, medium and large bullet ice options
  • BPA-free construction
  • Insulated storage compartment

Who it's for

Good for frequent entertainers, home bars, or portable uses like trailers and cabins where a built-in ice maker is not an option. Less suited to buyers who want a guaranteed long service life with no risk of early failure.

Pros and cons

Pros
  • Produces ice faster than most built-in fridge makers
  • Three selectable bullet ice sizes
  • Insulated bin recycles melted ice back into the machine
  • Portable enough for trailers, cabins, or off-grid use
Cons
  • Some units fail a few months after the warranty ends
  • Replacement parts and service reported as difficult by one buyer
  • Should sit upright 24 hours after shipping before first use

Performance notes

Letting it sit upright for 24 hours after shipping before first use is a step more than one reviewer credits with trouble-free operation.

Specifications

BrandNewAir
ModelAI-100
Power & efficiency
Wattage115 wattslower than 78% of 41 ice makers
Voltage120 voltshigher than 56% of 120 ice makers
Construction & materials
Material TypeStainless Steel
Included components
Unit Count1
Included ComponentsProduct Manual
Warranty & support
Warranty Description1 year
Other details
RefrigerantR600a

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Frequently asked questions

Does it need any setup before first use?

One reviewer's advice, echoed by others, is to let the unit sit upright for 24 hours after shipping before turning it on for the first time.

How reliable is it long term?

Some owners report years of steady use while others describe failures within months, often shortly after the manufacturer warranty expires.