US
ARRIS

ARRIS Touchstone TG2472G Voice Gateway Modem

  • DOCSIS 3.0, 24x8 channel bonding, up to 960Mbps
  • 2 FXS voice ports, PacketCable 2.0
  • 4 gigabit Ethernet ports
  • MoCA 2.0 over coax
  • 3x3 dual band 802.11n + 802.11ac
  • Battery back-up support
  • Not for Comcast

Updated 25 days ago · Based on the Amazon listing and published specifications, not hands-on testing.

Our verdict

A carrier grade cable modem, router and voice gateway in one box for providers that support it, with phone ports and MoCA. It does not work with Comcast, and voice service depends on provider provisioning.

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ASIN: B07B6H9F75Model: TG2472GCategory: Modem Router Combos

Overview

A carrier grade application processor inside this Arris gateway combines a cable modem, a four port gigabit router, dual band Wi-Fi, MoCA coax networking and two phone ports. It is built to be provisioned by the cable provider.

One device replaces a modem, router and phone adapter, and MoCA links rooms over existing coax. It is incompatible with Comcast, and voice features require a provider that supports this gateway.

Who it's for

Households on a compatible cable provider wanting internet, home phone and Wi-Fi from one box. Comcast customers and anyone unsure of provider support should check first.

Pros and cons

Pros
  • Modem, router and voice in one
  • Four gigabit ports
  • MoCA coax networking
  • Dual band Wi-Fi
Cons
  • Does not work with Comcast
  • Older Wi-Fi standard
  • Provider provisioning required

Performance notes

Download speed is bounded by the DOCSIS channel bonding and your plan, topping out below a gigabit. Wi-Fi uses the older standard with three stream radios, adequate for typical homes. Voice ports work only once the provider activates them.

Specifications

BrandARRIS
ModelTG2472G
Dimensions & fit
Item weight3 pounds
Construction & materials
ColorBlack
Compatibility & installation
Incompatible providersComcast
Other details
Security protocolWPA2, WPA3
Frequency band classDual-Band concurrent
Number of ethernet ports4 gigabit
Telephony ports2 FXS
Wireless compability802.11ac 5GHz, 802.11n 2.4GHz, 3x3
Channel bonding24 x 8
Docsis versionDOCSIS 3.0
Processor1.2GHz Intel Atom
Max downstreamUp to 960Mbps
Other special featuresMoCA 2.0, battery back-up, Guest SSID, DLNA, HomeAssure

Frequently asked questions

Does the Arris TG2472G work with Comcast?

No. The title states it does not work for Comcast.

Can the Arris TG2472G provide home phone service?

It has two FXS ports of carrier-grade VoIP and is PacketCable 2.0 compliant, but service must come from a supporting provider.

Does the TG2472G support MoCA?

Yes. It supports coaxial data routing in the home via MoCA 2.0.